Triage agent failures with OODA
Apply OODA to observe evidence, orient to context, decide containment, and act during an AI workflow failure.
Incident The renewal agent has sent stale pricing to three customers. Nobody knows whether the model, data, or send tool caused it. The first five minutes decide whether the team contains the failure or spreads confusion. OODA loop Observe -> Orient -> Decide -> Act Move quickly, but do not skip interpretation. Each decision should improve the next observation. Bad shortcut Jump straight from scary output to permanent rule. A contained incident and a better next loop. Do not solve before you know what kind of failure you are solving. 01 Observe 02 Orient 03 Decide 04 Now you try
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