Map the value stream before the agents
Identify the workflow steps where AI orchestration should reduce delay, rework, or handoff waste.
The move: draw the work before you design the agent team. Value stream mapping is useful for AI orchestration because agents make invisible work look productive. A queue can have summaries, classifications, and drafts while the real business outcome is still blocked. Start with the trigger and the customer-visible result. Then add every system, person, model call, approval, and handoff between those two points. Flow before tools A value stream map keeps attention on elapsed time, rework, and decision ownership. The question is not which agent can do this task. The better question is where the workflow loses momentum or…
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