Work a messy AI backlog into a RICE decision
Apply RICE scoring to compare AI opportunities and identify the best first pilot.
Five AI ideas compete for one pilot slot: renewal-risk explainer, support macro generator, sales-email writer, onboarding coach, and analytics chatbot. RICE = Reach x Impact x Confidence / Effort The common trap is giving the most impressive demo the highest priority while ignoring weak evidence, hidden data effort, or small reachable audience. Reach Estimate workflow exposure for the quarter: renewal-risk explainer touches 420 renewals; support macros touch 2,800 tickets; sales emails touch 70 reps; onboarding coach touches 300 new admins; analytics chatbot touches 45 analysts. Reach is not total company headcount. It is the number of meaningful chances for the…
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