Design approval for risky AI actions
Design an approval gate for high-impact tool actions in an LLM workflow.
A collections assistant drafts payment-plan emails using account notes, invoice records, and policy snippets. The business wants speed, but the action affects customer trust and legal posture. Approval gate: action, evidence, policy, diff, identity, log A weak approval gate asks the human to approve an AI recommendation without showing the exact message, source facts, policy basis, or downstream effect. Action Name the exact action: send this email to this recipient about this account. Approval must be attached to a concrete action, not a general model plan. Evidence Show the invoice IDs, balance, last payment date, and customer note snippets used…
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