Commit Your Grounded-Answer Protocol
Write a team-ready grounded-answer protocol that defines source scope, citations, unsupported behavior, and review.
Grounded-Answer Protocol Create a one-page protocol your team can use for AI answers that depend on internal knowledge, current facts, policy, pricing, product behavior, or customer commitments. A protocol with source scope, citation rules, unsupported behavior, review thresholds, and one reusable prompt template. Name at least two question types that require grounded answers. Define included and excluded source sets. Specify citation granularity for important claims. Define what the assistant must say when sources do not support the answer. Set a human review rule for high-impact answers. Include one reusable prompt template. A teammate can tell which sources count. A reviewer…
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