Score an AI use case with RICE
Calculate and interpret a RICE score for an AI use case.
You need to compare an AI support triage idea against louder, more executive-visible AI ideas. RICE = Reach x Impact x Confidence divided by Effort. Use it to expose assumptions, not to pretend prioritization is math-only. The common trap is treating Impact as a wish and Effort as engineering time only. AI effort also includes data cleanup, evaluation, governance, workflow change, and user enablement. Before Support triage sounds boring compared with an AI proposal assistant, so it struggles for attention. After A transparent RICE score shows that support triage has high reach, credible evidence, and manageable effort, making it the…
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