Build the champion kit that scales the workflow
Create a champion enablement kit that turns pilot learning into repeatable peer support.
The pilot produced value, but champions have no consistent materials for the next cohort. Package the pilot into story, steps, guardrails, examples, and support loop. The weak move is to hand champions the launch deck. A deck explains the program, but it rarely gives peers enough detail to perform the workflow safely. Step 1 Story: "The renewal pod cut risk-summary prep from 34 to 21 minutes while keeping manager review." This creates desire and Rogers-style observable advantage. Step 2 Steps: approved source -> prompt -> review rubric -> CRM handoff. This creates knowledge by making the behavior explicit. Step 3…
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