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AI-VENDOR-SELECTION5 MIN READ

Bucket the Real AI TCO

Classify AI vendor costs into total-cost categories before comparing price.

Sort each AI vendor cost into a total-cost bucket. Acquisition Data and integration Evaluation and governance Adoption and workflow Operations and exit Annual platform subscription and procurement fees Connector build for CRM, ticketing, and document store Representative bake-off dataset and reviewer scoring time Training managers to review AI recommendations before approval Monthly hallucination sampling and incident review Usage overages from long context windows and peak periods Legal review of data processing terms and audit rights Data cleanup and permission mapping before retrieval launch Help-desk scripts for users who challenge AI outputs Exporting logs, labels, and prompts during vendor replacement

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