Find the real baggage-belt cause
Use 5 Whys to move from a baggage belt symptom to a controllable process cause.
Belt 7 has stopped four times in two weeks during late-arrival clusters, creating baggage hall crowding and missed delivery targets. 5 Whys: trace symptom -> cause -> system condition -> controllable countermeasure The common trap is stopping at 'sensor tripped' or 'handler used the wrong belt.' Those may be true, but they do not explain why the same condition keeps returning. Why 1 Why did Belt 7 stop? The oversize sensor tripped during the 19:00 arrival wave. Start with the observed event and evidence. Do not add blame or speculation. Why 2 Why did the sensor trip? Oversize bags entered…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in