Prevent the bad truck roll
Use Failure Mode and Effects Analysis logic to prioritize pre-dispatch checks.
The move: ask what can fail before the truck rolls. FMEA stands for Failure Mode and Effects Analysis. It is a way to think ahead: identify possible failures, estimate their impact, and decide which controls should catch them before the customer pays for the mistake. For a repair shop, the value is practical. It helps you decide which intake details are mandatory and which are optional. The useful shortcut is severity, occurrence, detection. Severity asks, "How costly or embarrassing is this if it happens?" Occurrence asks, "How often does this happen on this job type?" Detection asks, "Will we notice…
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