Use Balanced Scorecard logic to respond to CFO concerns about AR/VR business value.
Mara M CFO 1 Outcome 2 Metric 3 Threshold Steering committee 12 minutes CFO challenge Mara points to a $250K VR training line item and asks whether the company is buying a toy or a return. The wrong response either oversells ROI or hides behind engagement metrics. $250K pilot request 12 minutes left
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