Keep the assessment-design evidence ladder handy
Recall which evidence type supports which strength of claim.
What can high satisfaction scores prove? They can support a reaction or experience claim, not competence, transfer, or business impact. Useful signal, wrong claim if oversold. Reaction evidence vs performance evidence Use both when needed, but do not substitute one for the other. "Completion is 100 percent, so the team is ready." Your line "Completion tells us exposure. Readiness needs evidence that they can make the target decision or perform the task." Do not dismiss completion; reframe its boundary. It respects the metric while preventing overclaim. What evidence best supports behavior transfer? Observed workplace performance, manager-reviewed artifacts, system behavior data,…
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