Commit to an async after-action review
Commit to running a short async after-action review that turns one event into an improved norm.
Run one lightweight async after-action review and turn the learning into one changed norm. Use this after an incident, launch, handoff, late decision, missed update, or surprisingly smooth async workflow. AAR prompt: 1. What did we expect to happen? 2. What actually happened? 3. What explains the gap? 4. What will we sustain or change next time? Output: one owner, one norm change, one review date. In 3 days, check whether the AAR was posted and whether one sustain/change was assigned to an owner. A cross-time-zone handoff that caused rework because the next owner lacked context. An escalation that was…
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