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ATTENTION-MANAGEMENT5 MIN READ

Sort interruptions by response path

Classify interruptions by the attention response they deserve.

Place each interruption in the response path it deserves. Handle now Capture for clarification Batch later Route or delegate Decline Pager alert for production checkout failures Thought: renew design software before month end Non-urgent Slack comment on a deck due Friday Question about office badge access owned by Ops Invite to optional brainstorm unrelated to your goals Customer call starts in five minutes and your link is broken Reminder to consider a new reporting idea someday Three FYI email replies in a thread you are copied on Request to approve budget you do not own Vendor webinar recording you will…

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