Apply the Theory of Constraints focusing steps to decide what to change when bays are full but cars are not leaving faster.
Packed lot, slow exits Six bays are full, two advisors are busy, and the diagnostic master tech has three vehicles waiting. Theory of Constraints says to find the limiting step before spending money or adding work-in-process. TOC Identify, exploit, subordinate, elevate, repeat The constraint sets the pace. The manager protects and improves that point first. Reflex Add people or push everyone harder Capacity decisions follow evidence, not frustration. Do not optimize around the constraint while the constraint is starved, interrupted, or doing the wrong work. 01 Find it 02 Protect it 03 Elevate it Find the constraint Decision point
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