A3 Questions for the Shift Board
Recall the A3 questions that keep shift problem solving evidence-based.
battlecard comparison Problem What is the problem statement? A specific gap between actual and target condition. Bad: "Door issue." Better: "Left rear door gap exceeds spec on 9 SUVs in 2 hours." Reflex vs move Solution first or current condition first? A3 earns the fix by making the current condition visible. Objection We already know the cause. Why spend time writing an A3? A launch defect review is running late. Your line If we know it, the A3 will make the evidence obvious. If we cannot write the evidence, we do not know it yet. Arguing "process" versus "speed" makes…
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