CUS lines for bar safety
Recall and apply CUS escalation phrases for bar safety concerns.
battlecard comparison CUS What does CUS stand for in a safety conversation? Three escalating signal words. They say: 'It will only be there for a minute.' Blocked path Glass racks are blocking the service lane. Your line I am uncomfortable leaving the lane blocked because servers are carrying hot plates through it. We need it clear now. Do not argue about effort or blame; keep the focus on exposure. It names the risk and the needed action without attacking the person. Which line is stronger under pressure? Use the line that gives the team observable risk data. When should CUS…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in