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BARTENDING4 MIN READ

DESC lines for bar conflict

Use DESC prompts to prepare a private conflict conversation about bar standards.

battlecard comparison DESC What are the four DESC moves? Conflict script in order. They say: 'I was slammed, what do you expect?' Sidework miss A closer repeatedly leaves opening prep unfinished. Your line I get the close was slammed. When citrus is not cut, open starts behind. If it cannot be finished, text the lead before you leave so we can assign help. Do not argue about who was busier; make the next pressure path clear. It acknowledges pressure while still naming impact and the next agreement. Which opening line is DESC-ready? Describe behavior before discussing intent. What makes the…

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