BARTENDING5 MIN READ
Use DESC for sidework conflict
Use DESC to address repeated closing sidework misses without blame or public shaming.
Rae R closing bartender D Describe E Express S Suggest The repeat miss 20 sec Scene Closing sidework misses are repeating and the team is starting to blame each other in chat. The longer the conversation stays vague, the more personal it becomes. DESC 1 min Conflict script Describe -> Express -> Suggest -> Consequence
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