Commit to one better recommendation
Create an if-then commitment for making guest-fit drink recommendations.
making one guest-fit drink recommendation without sounding pushy during live service bar-top guest asks for guidance, names a usual drink, or says they want something different but gives limited detail Wish: I want to make one useful recommendation per shift. Outcome: the guest feels guided and I sell a better-fit drink. Obstacle: I default to the fastest generic suggestion when I am busy. Plan: If a guest asks for something different, then I will ask one preference question and offer two specific choices with a short reason. In 2 days, check whether one guest received a two-option recommendation tied to…
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