BENEFITS-ADMINISTRATION5 MIN READ
Set a privacy boundary when a manager asks for medical details
Use SBI to redirect a manager from medical details to work-relevant process information.
Evan E Team Manager S Situation B Boundary I Intent The ping 20 sec Medical detail request A manager asks benefits whether an employee's treatment is serious because project coverage is uncertain. The manager has a real planning need, but the requested medical detail is not appropriate to share. 1 privacy boundary 3 projects needing coverage
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