Keep benefits handoffs clean with RACI
Recall and apply RACI roles to common benefits administration handoffs.
Core recall RACI What does RACI stand for in a benefits handoff? Reveal the four roles Common confusion Responsible vs. Accountable: which one owns the benefits outcome? If employees ask who owns the answer, look for Accountable, not just Responsible. Objection Payroll says, 'We just process what benefits sends. Why are we in the RACI?' Use when payroll sees RACI as blame rather than clarity. Your line You are Consulted on cutoff and deduction feasibility, and Responsible only for the payroll update once benefits approves the source data. Do not make payroll Accountable for plan eligibility if they do not…
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