Create a SIPOC map for a benefits eligibility audit.
The team wants to audit dependent eligibility, but every stakeholder assumes a different data boundary. SIPOC: Suppliers, Inputs, Process, Outputs, Customers The common trap is pulling reports first and discovering scope disagreements after the numbers conflict. Suppliers Name who provides data: HRIS, payroll, medical carrier, COBRA administrator, and employees submitting dependent documents. Suppliers are not just vendors. They are any source feeding the audit. Inputs Define fields and files: employee census, coverage tier, dependent relationship, deduction amount, carrier enrollment, document status, effective date. Inputs make the source-of-truth question visible. Process Compare HRIS eligibility to carrier enrollment and payroll deductions, flag…
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