Walk a custom build handoff with RACI
Use RACI to clarify ownership on a custom bike build.
Custom build risk Kira's $6,200 gravel build has a frame, missing drivetrain parts, and no clear customer update owner. High-value builds need role clarity before delays become trust damage. RACI Responsible, Accountable, Consulted, Informed RACI prevents handoff drift by clarifying who does the task, who owns the outcome, who advises, and who simply needs updates. Everyone knows Fuzzy ownership until something breaks Each handoff has one owner and fewer surprises. Separate the person doing the task from the person accountable for the promise. 01 Parts 02 Build Slot 03 Update Parts Order Responsible
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