Walk a suspected injury response
Apply incident command principles to a suspected guest injury without losing control of the floor.
Safety incident A guest is on the floor near lane 6, a spill is visible on the approach, and nearby bowlers are still moving through the area. The first mistake is letting the incident area stay open while everyone gathers around the injured guest. ICS basics Lead, objectives, roles, plain communication A small incident still needs command structure. The manager's job is to make the next three minutes orderly. Cluster Everyone rushes to the guest and the floor keeps running. Care improves because the scene is controlled and roles are clear. Incident response starts with life safety, then stabilization, then…
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