Commit to clear handoff ownership
Commit to clarifying responsibility for one building-material handoff using RACI thinking.
Clarify ownership for one building-material handoff where delay or ambiguity would hurt a contractor, distributor, architect, plant, or branch. Use RACI on a project quote, facade sample, color approval, technical submittal, substitution request, damage claim, delivery recovery, or certificate package. For [handoff], [person/team] is accountable for the outcome, [person/team] is responsible for doing the work, [person/team] must be consulted before the decision, and [person/team] must be informed by [time/date]. In 3 days, check whether the owner map was sent and whether the accountable owner acknowledged the next step. A facade panel sample must reach the architect before Friday's design review.…
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