Walk a stockout back to the process break
Trace a building-materials stockout to the SCOR process break that caused it.
Stockout walk A slab crew waited 90 minutes because anchor bolts were missing from the delivery. Everyone can see the failed truck. The question is where the process first stopped protecting the customer. The last visible handoff is not always the root process break. SCOR process lens Plan -> Source -> Order -> Fulfill -> Orchestrate Use SCOR categories to trace the miss backward. Each category asks a different question, so the team does not turn every stockout into a generic warehouse problem. Blame dock Fast, visible, and often wrong. The fix lands where the control failed. Trace the process…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in