BUSINESS-CONTINUITY4 MIN READ
Sort the recovery metrics
Match core recovery metrics to the continuity question they answer.
Sort each recovery term by the question it answers. How soon must it resume? How much data can be lost? How long is too long? What minimum service is enough? RTO for customer ticket intake Restore payroll file processing within 12 hours RPO for paid-order records Recover to the prior business day's validated export Maximum tolerable disruption before regulatory breach Unacceptable impact begins after 24 hours Minimum business continuity objective for support Handle safety-impacting tickets and pause routine follow-up
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