Use A3 thinking to structure an operational problem, root cause, countermeasure, and follow-up.
Quote approvals exceed the 48-hour SLA for 18 deals, and stakeholders are pushing for approval automation. A3 thinking: problem -> current condition -> root cause -> countermeasure -> plan -> follow-up Starting with the solution, automation, makes the A3 a sales pitch instead of a problem-solving path. Problem Approval SLA is 48 hours. Current backlog is 64 quotes, 18 over SLA, with highest impact in enterprise renewals. The problem is specific enough to investigate and small enough to own. Current condition Map the last 40 delayed quotes. Record missing fields, approval level, discount band, approver wait, and rework loops. A3…
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