Commit to the 72-hour CAB follow-up

Create a 72-hour CAB follow-up commitment that advisors can actually see. Post-CAB synthesis and advisor trust loop after a customer advisory board session. Within 72 hours of [CAB date], I will send [audience] a synthesis with three themes, owner for each decision, and one Start-Keep-Stop update. Within 30 days, I will send advisors what changed, what did not, and why. In 3 days, check whether the 72-hour synthesis was drafted, whether owners are named, and whether at least one Start-Keep-Stop decision is ready. A CAB just surfaced roadmap trade-offs and advisors expect to know how the product team used their…

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