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CUSTOMER-ADVISORY-BOARDS4 MIN READ

Sort CAB agenda moves into the Double Diamond

Categorize CAB agenda activities by Double Diamond stage to avoid premature solutioning.

Sort each CAB agenda move into the Double Diamond stage it serves. Discover Define Develop Deliver Ask advisors to describe the last workaround their team used Summarize the shared problem and ask what is missing Compare two possible product directions against the problem Name the internal owner and when advisors will hear back Give advisors 90 seconds to write the highest-risk handoff Frame the decision tension as speed versus control Ask which concept handles the trade-off with less risk Close with what the team will test and what is out of scope

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