CUSTOMER-ADVISORY-BOARDS5 MIN READ
Ask the sponsor for decision rights
Clarify CAB sponsor, driver, approver, and contributor roles before inviting advisors.
Elena E Executive sponsor D Driver A Approver P Promise The sponsor meeting 20 sec The ask Elena says, "I want the board to be open. We should not over-engineer it." Without decision rights, open can become vague, and vague can become untrustworthy. 6w until first CAB 0 owners named so far
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