Distinguish which capacity strategy fits different demand and utilization patterns.
Lead vs. lag capacity Lead protects service; lag protects cost. Neither is universally right. Match vs. shaping If the issue is timing, shaping often beats permanent supply. What is the simplest warning sign that a lag strategy is going too far? Queues, delays, or expediting at the bottleneck become normal rather than occasional. That means you are using waiting as your hidden buffer. Signal LAMS What does LAMS remind you to check?
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