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CAPACITY-PLANNING5 MIN READ

Sort utilization states: healthy slack, stretch, or dangerous saturation

Interpret utilization scenarios in terms of recovery space and queueing risk.

Sort each utilization scenario by its flow risk. Healthy slack Stretch zone Dangerous saturation A constrained approvals team is planned at 80% and still clears surprise requests within a day A standardized processing team runs at 87% and rarely sees tasks exceed estimate A specialist reviewer is booked at 98% and any interruption pushes work into next week An onboarding architect has one protected buffer block each week and almost no rework A support engineer is planned at 92% during a known launch spike with no room for surprise defects A delivery manager sits at 85% with moderate variability and…

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