Walk a product-mix shift that hides the real constraint
Diagnose a mix-driven capacity problem by tracing how different work types consume the constraint.
The hidden shift Volume is flat, but premium orders now make up 40% of the mix. The system feels slower because the constraint is spending more time per order. Framework Plan to constraint minutes, not order counts Different work types consume different amounts of scarce time. Planning by counts hides that reality. Common trap Using average units per week as if every unit consumes equal capacity. The queue makes sense once demand is measured in the unit the bottleneck actually feels. Capacity is consumed by effort at the constraint, not by item count alone. Node 1 See the pattern Premium…
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