Work rework out of the capacity plan
Use rework data to recover effective capacity at the bottleneck.
Editors spend 80 hours a month reviewing first drafts. Twenty-two percent of drafts return for a second editor pass that averages 45 minutes each. Reduce rework at the bottleneck to recover effective supply. The trap is treating editor overload as a pure headcount issue when a large share of load is self-created by upstream quality misses. Step 1 Quantify rework volume. If 80 hours represent 106.7 first-pass drafts at 45 minutes each, then 22% or about 23 drafts come back for another 45 minutes. Step 2 Convert rework into lost bottleneck hours. Twenty-three repeat passes at 45 minutes each consume…
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