Commit to one post-event PDCA loop

Run one PDCA improvement loop for a recurring catering problem. Use this for a repeat issue such as late stations, bar queues, unclear dietary labels, rental misses, or slow load-out. Plan: For [recurring issue], I will test [specific process change] at [event]. Do: I will run it during [service moment]. Check: I will measure [observable signal] by [time]. Act: If it works, I will update [SOP/checklist]; if not, I will revise [next test]. In 3 days, check the result: what was tested, what evidence showed, and whether the SOP changed. After two events where dessert or coffee stations opened late…

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