Commit to a sharper pre-shift brief
Create a specific implementation intention for improving one upcoming catering pre-shift brief.
Improve one upcoming catering pre-shift brief. Use this for a real event with service staff, dietary notes, timing risk, or guest-flow complexity. When the captain confirms staff are on-site for [event], I will run a four-minute brief covering [allergen names], [service timing], [guest-flow risk], and [escalation owner], then mark completion on the run sheet. In 2 days, check whether the brief happened, what was covered, and what changed during service. Before a wedding tasting dinner with named dietary meals and temporary service staff. Before a corporate buffet where bar line, buffet line, and elevator timing could collide. Before an off-site…
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