Classify event issues by urgency and importance so the team uses the right response mode.
Sort the event-day issues by the response mode a captain should use. Act now: urgent and important Schedule before doors: important not urgent Delegate: urgent but lower importance Park until after service: neither urgent nor important Ice delivery is short by 10 bags and bars open in 25 minutes. The photographer's backdrop blocks the server path to table 4. The client wants two guest seats moved before doors. Menu cards need a final allergen label proof before guests arrive. Extra tape is needed for directional signage near the coat check. The registration table wants more pens from the supply kit.…
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