Ask before you answer
Delay advice long enough to uncover the employee's reality and reasoning.
The teach Advice is not the enemy; premature advice is. Powerful questions work because they slow the manager down just enough to understand the employee's version of the problem before the manager's solution takes over. In GROW, that discipline lives in Reality. Before you discuss options, you need the current facts, the attempted moves, and the assumptions shaping the person's judgment. OSKAR adds another useful tilt: ask about know-how and existing resources before you act like the person has none. That shift keeps the conversation developmental instead of paternal. The practical test is this: if you answer inside the first…
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