Walk the Morning Rush Bottleneck
Sequence bottleneck decisions during a morning rush using visibility, role clarity, and work-in-progress control.
Peak pressure In-store guests are at the door, mobile orders are landing every minute, and the handoff counter has no clean space left. A rushed staffing move can add motion without increasing flow. Flow logic See work, protect the constraint, then reset the promise A cafe rush improves when the manager manages the whole workflow, not the loudest station. See -> split -> throttle Make the queue visible before intervening. The rush has fewer hidden queues and fewer handoff errors. Flow improves when the constraint gets less unmanaged work and clearer support. 01 See 02 Split 03 Throttle Step 1…
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