Investigate a recurring stockout by defining the problem, tracing causes, and choosing a corrective action that prevents recurrence.
Recurring issue Oat milk is gone before noon on Fridays, even though the shop rarely runs out on other days. The pattern matters more than the blame story. RCA sequence Define the problem before naming the person Root-cause work starts with a specific problem statement, then follows evidence to the process weakness. Define -> trace -> correct Do not let the first explanation become the final answer. The problem becomes preventable instead of personal. The useful cause is the one you can change so the issue does not recur. 01 Define 02 Trace 03 Correct Step 1 The team says,…
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