Interruption boundary cards
Recall boundary scripts that separate urgency from importance without damaging trust.
Can you jump on this right now? Use when someone asks for immediate attention without naming the impact. Your line I am in a deadline block until 11:30. Is this more urgent than that deliverable, or should I take it at noon? Saying yes hides the trade-off and makes the important work pay the cost. It names current important work and asks for a priority decision. Urgent ping Automatic yes versus bounded yes A bounded yes is not less helpful. It is more truthful about attention. Compare What is the three-part interruption script? Name current commitment, test urgency, offer a…
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