COGNITIVE-LOAD-MANAGEMENT5 MIN READ
Say yes only with capacity
Use a WIP limit to negotiate scope, timing, or replacement when a new request arrives.
Visible request A VP asks for a competitor analysis by Friday while three deliverables are already active. The request is valuable. The problem is the lack of spare attention and flow capacity. Kanban WIP Yes needs an entry condition New work enters the active lane when capacity exists or when another item is explicitly swapped, paused, narrowed, or finished. Sure Creates hidden WIP. The yes becomes real instead of aspirational. Capacity is part of the commitment. 01 Show 02 Negotiate 03 Now try Show capacity First response
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