Safety, norms, RACI at a glance
Recall when to use psychological safety, team norms, and RACI in collaboration moments.
When do you use psychological safety? When people need to raise risk, mistakes, questions, or dissent without fear of interpersonal punishment. Leader line: "What might we be missing, and what would make it safer to say?" When do you write a team norm? When people have different expectations about timing, channels, handoffs, meetings, escalation, or decision close. Norm shape: trigger, behavior, timing, owner, review. When do you use RACI? When the team is unclear on who decides, who does, who gives input, and who only needs the update. RACI shape: Responsible, Accountable, Consulted, Informed. What is the common safety trap?…
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