Recall RACI roles and apply them to cleaning handoffs and client requests.
Recall RACI What does RACI stand for? Compare Responsible or Accountable? Both matter, but only one accountable owner should own the outcome. Handoff trap I put it in the group chat, so everyone knew. A broken dispenser was mentioned but not resolved. Information is not ownership. Your line Good that it was visible. Now we need one accountable owner for serviceability until the repair is complete. It values communication but closes the accountability gap. Rule What is the RACI rule for Accountable? One accountable owner per task or outcome. Multiple helpers are fine; multiple final owners create diffusion. Client request
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