COMMUNITY-MODERATION5 MIN READ
DM a member after removing their comment
Use observation, need, and request language in a private moderation message.
Rae R Member whose comment was removed O Observe N Need Request Private note 20 sec The incoming DM Rae writes: "So disagreement is banned now?" The removed comment said, "Only an idiot would believe this roadmap." The first reply sets the emotional frame for the appeal. 3m after removal 1 identity-threat moment The formula
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