Choose moderation interventions that match whether a thread is chaotic, complex, or clear.
Live thread A heated workplace politics thread has 140 comments, one exported screenshot, and buried good-faith questions. The same action will not work across every phase of the incident. Sensemaking Cynefin plus OODA Classify the situation first, then act in a loop. Chaotic needs immediate containment. Complex needs safe probes. Clear needs rule execution. One-speed moderation Delete, lock, or lecture based on stress. A thread can move from containment to repair instead of staying in crisis. Do not use a complex debate move on chaotic harm, and do not use a chaotic shutdown move on every complex disagreement. 01 Contain…
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