Severity cues for first response
Recall first-response cues for moderation incidents by severity and reversibility.
Severity cue What three cues decide first response? Active harm, spread speed, and reversibility. A fast-spreading privacy risk outranks a loud but reversible tone dispute. Compare Privacy leak vs. heated debate: which gets contained first? Noise is not severity. Exposure risk moves first. Objection But the heated thread is making the community look bad right now. A moderator wants to handle reputation discomfort before a quieter safety report. Your line We contain active harm first, then return to reputation and tone. Assign one owner to the leak and one to monitor the thread. Do not let embarrassment outrank member safety.…
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