Recall how to combine care and direct challenge in a compassionate feedback moment.
Two traps Which response is kind clarity? Kind clarity is specific enough to change the work. Objection I do not want to hurt their confidence before the client meeting. You are tempted to soften the feedback until it is no longer useful. Your line I want your update to land well, so I am going to name the one part that could confuse the client. Protecting confidence by hiding the risk sets them up to be surprised later. It frames the challenge as support for the person's goal. Sentence shape CSI What does CSI stand for in kind clarity? SBI…
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